Windows 7 and Windows 8 do not support the latest Office 365 versions, and only Windows 10 supports these (Windows Server operating systems are not covered here). Always define a recovery email address when configuring your Office 365 account. If an incorrect password is entered multiple times, after several unsuccessful login attempts, your Office 365 account will be locked. If your account is locked but you have not defined your recovery email address, try to fill out the Microsoft account recovery form. The plugin is activated on 3 servers (out of 4) and the modern authentication is working just fine.

Common Problems with Office 365 OneDrive

You may encounter issues when using any application, and Office 365 is no exception. Not all issues are caused by bugs left unpatched by the software vendor or by third-party applications like the recent Crowdstrike incident that caused a global O365 outage. Many issues that you may face day-to-day can be fixed on the client side. If you encounter an issue in Office 365 that can only be fixed by the vendor, Microsoft usually releases an update to resolve any known issues as soon as possible.

Accidental deletion of important files

• The only fix is to delete the Teams folder in %appdata%\Microsoft and delete the Outlook profile and re-create it.
• If you encounter an issue in Office 365 that can only be fixed by the vendor, Microsoft usually releases an update to resolve any known issues as soon as possible.
• If after running the Remote Connectivity Analyzer Office 365 issues are not fixed, try using Microsoft Support and Recovery Assistant.
• Only Office 365 administrators can access this tool in the Office 365 admin center.
• So hopefully the official MS support answer and documentation will change.
• Microsoft recommends updating Windows, Microsoft Office and other software regularly.
• If multiple versions of Microsoft Office are installed, Office 365 activation issues may occur.

We enabled it thinking that would fix the problem, but sadly no. If you are having a lot of sign company dallas end-user support headache because of Office365 quirkiness… well, it may very well be because this rather critical module is missing. We haven’t identified WHY it is missing for some user Win10 installs and not others yet. OneDrive issues are a separate category of problems with Microsoft 365.

Outlook 365 not recognizing my Microsoft 365 login when adding emails

If your Office 365 subscription has expired, buy a new license and extend your subscription for a new period. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. But as soon as i log out and log back in, the plugin desactivates itself and the authentication bug comes back. Get a free trial to explore all the solution’s data protection capabilities. Domain verification issues can also prevent the normal use of the Microsoft Office 365 suite.

Microsoft Office 365 Activation Issues

In this case, consider using safe mode, which is useful for Office 365 troubleshooting. An internet connection is not available or a firewall is blocking network connections. Installing Office 365 updates can fail for different reasons, and some of them are listed below.



Hours of tears and nerve-wrecking frustration and you fixed it all with that blessed Powershell command. This issue being related to the AAD broker plugin is literally NOWHERE else on the internet. You can disable Add-Ins on launch by pressing CTRL and hitting the Microsoft Office app shortcut.