First, double-check that you’re using the right Microsoft 365 account. Lots of people have more than one—maybe a personal Microsoft account plus a work or school one. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you encounter this error – Sorry, we are having temporary server issues, then chances are that the issue lies at Microsoft’s end. After you fix the GUID problem, Windows should link the account and Office 365 properly again. Most of the time, you’ll be able to sign in without those annoying failures.

Check Keyboard Layout and Input Issues

We see businesses run into this problem all the time, and it’s a real pain when you can’t get into your email, Teams, or any other Microsoft 365 service. Let’s run through some quick checks, common fixes, and a few advanced tricks so you can get back to what you need to do. We’re sorry, but we cannot change your password at this time. If you are using an outdated web browser or Office app, it can create compatibility issues, which eventually lead to Microsoft 365 sign-in problems.

Troubleshooting Common Sign-In Problems

Typos and input mistakes trip people up more than you’d think. Make sure your keyboard layout is set to what you expect, especially if your computer has more than one language installed. Sometimes, a different layout will mess up special characters in your password. You can feel free to contact our experts, as they are available 24X7 for solving your issues. Alternatively, you can use the browser’s incognito mode or private mode to check if the issue persists.

Unable to sign in to Office 365 (even with correct password)

When resetting your Microsoft 365 password, it's important to update it across all devices linked to your account. Start by signing out of all Microsoft-related apps on your devices, such as Outlook, Teams, or OneDrive. After resetting your password, sign back into these apps one by one using your new credentials. On mobile devices, ensure your mail and calendar apps are updated with the new password to avoid synchronization issues. For easier management, consider using a password manager to securely store and sync your credentials across devices.

What should I do if my recovery email isn’t accessible?

• If your account is compromised, unauthorized changes could block password resets.
• Modern authentication boosts security, but sometimes it stops the password prompt from popping up in Office apps.
• Yes, resetting your password immediately secures your account if you suspect unauthorized access.
• If you are unable to do this and have exhausted all the other fixes, then contact Microsoft Support for professional account recovery.
• Being a Microsoft 365 user, if you have encountered an error while logging into your account, you are not alone.
• I am in my first IT role here at small company who uses the Office 365 suite.
• Make sure your keyboard layout is set to what you expect, especially if your computer has more than one language installed.

Make sure to update them to the latest version and try again to fix Microsoft 365 login issues. According to a recent report, approximately 60% of Microsoft 365 users have experienced login issues at least once in the past year. This shows that the problem is widespread and it is affecting millions of users worldwide. Restart, then log in with the new account and open an Office app. If the password prompt shows up like it should, your old profile was probably corrupted. If this works, moving your data to the new account is usually the way to go.



To secure your password after resetting it, make sure to create a strong, unique password that combines upper and lowercase letters, numbers, and special characters. Avoid using easily guessed information like names or birthdays, and refrain from reusing passwords across multiple outdoor signs for business accounts. You can consider using a password manager to store and generate secure passwords for all your accounts.

Switch to a Local Windows Account

Every company’s setup is a little different, and sometimes the problem goes deeper than resetting a password. If you’re stuck and want someone to jump in, our crew at NetTech Consultants – IT Support and Managed IT Services in Jacksonville can help. We’ll work with you to find a fix that matches your business. We run into a similar issue when our users change their passwords. Usually I fix it for them by signing onto O365 admin, finding the user in question and signing them out of all O365 sessions. Checking these basics first can save a lot of time before you dive into deeper troubleshooting.