If your account is locked due to multiple unsuccessful login attempts, wait for the lockout period to end. It can vary from 1 to 30 minutes, depending on the number recreate Outlook profile step by step of failed attempts you have performed. Once the waiting period is over, try logging in again with the right credentials. In these scenarios, you’ll need more in-depth knowledge of Office 365 licensing, Azure Active Directory (Azure AD) configurations, or advanced policy settings.

How do I fix the ‘Product Activation Failed’ error in Microsoft 365?

If you’re unable to sign in to your Microsoft 365 account, ensure you’re using the correct email and password. Locked accounts, due to multiple failed attempts, may require waiting or following unlock instructions. Check your internet connection, as weak connectivity can cause issues. For work or school accounts, confirm with your organization that your account is active. Browser or app issues, like outdated software or cached data, can also interfere; try clearing your cache or switching FixTechGuide email error solutions browsers. Troubleshooting Office 365 sign-in or activation issues can be straightforward if you approach the problem methodically.

Recover your account

The Microsoft Support and Recovery Assistant can automate fixes for common error codes. The "Unlicensed Product" error usually indicates an inactive or unlinked subscription. Confirm your subscription status and sign in with the correct Microsoft account. Run the Activation Troubleshooter, accessible online or via your app settings.

3 Step 3: Verify Network Connectivity and Firewall Settings

• Combine these best practices with ongoing training and proactive license management, and you’ll be well on your way to a stable, secure Office 365 environment.
• If freezing persists, reinstall the app using files downloaded from your account dashboard to rule out bugs.
• If you’re still stuck, reboot your computer and try the installation again, preferably during off-peak internet hours.
• Below is a structured approach to diagnosing and resolving Office 365 sign-in or activation errors.
• If we don't detect any problem, we'll guide you through how you can help yourself.
• If these connections are disrupted, sign-in and activation will fail.
• Regularly cleaning up your hard drive or upgrading hardware like RAM can also enhance performance.
• Run the Activation Troubleshooter, accessible online or via your app settings.

If you are using an outdated web browser or Office app, it can create compatibility issues, which eventually lead to Microsoft 365 sign-in problems. Make sure to update them to the latest version and try again to fix Microsoft 365 login issues. If you are still unsure about the right password and are facing Microsoft 365 login issues, use the Forgot Password option to reset your password.

Microsoft 365 Troubleshooting – Quick Fixes for Common Problems

Understanding these root causes will help you map out a clearer resolution path. In many cases, performing simple checks—like verifying correct usernames and valid licensing—will resolve the issue quickly. After you run any troubleshooter, Get Help provides details on any findings and suggestions for possible remedies. Fix Outlook and Office 365 Errors 2025 If one of these resolves your problem, close the app and continue working. Use the Microsoft 365 shared computer activation (SCA) troubleshooter to enable shared computer activation for Microsoft 365 applications.