Betfred: Blackjack gamer wins ₤ 1.7 m jackpot after High Court fight

7 April 2021
A Betfred punter denied a ₤ 1.7 m jackpot over a supposed software application glitch has actually won a legal battle to claim the payouts.

Andy Green, from Lincolnshire, scooped the prize in January 2018 while playing a blackjack game on his phone.
The bookie declined to pay out, declaring the error implied the game was not operating properly.
High Court judge Mrs Justice Foster ruled in Mr Green's favour and said the business had no premises for keeping payment.
The judgement means Mr Green, from Washingborough, will finally get his payout, plus interest, after a three-year fight.
'Champagne all set'
In a statement, he said the lengthy row over the payment had made him wish he 'd never ever won.
"Together with my household, I have actually been through some extremely low times and become very down," he said.

"My physical health has also suffered badly, and I sometimes wanted I 'd never ever won this promotion code cash, since it was simply making my life an anguish.
"But today, I seem like the world has been raised off my shoulders and I feel so incredibly happy and relieved - for me, my family and my legal team.
"The champagne can lastly come off ice and be savoured."

Betfred apologised for the hold-up in Mr Green getting his cash and said it would not appeal versus the judgment.
Speaking in 2018, he stated he had gone "absolutely crazy" after scooping the jackpot on the Frankie Dettori Magic Seven Blackjack video game.
Following the win, he extended his overdraft and spent more than ₤ 2,500 commemorating with friends and family.
In her judgment, Mrs Justice Foster stated when he later called Betfred they "did not look for at this promotion code moment to recommend other than that he was a big winner".
But a few days later, a Betfred director called him to say there had actually been a "software mistake" and it was declining the claim.
Mr Green stated he felt like he had been kicked and had his "insides ripped out" after receiving the call.

After he challenged the decision, the company at one stage provided him ₤ 60,000 as a token of "goodwill" on the grounds he concurred not to talk about it ever once again, however he declined.
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In April 2019 he took his case to the yohaig code High Court aiming to sue Betfred and its moms and dad company, Gibraltar-based Petfre, for ₤ 2m, to include the interest he would have earned from the win.

Betfred had actually argued that the software glitch, which stopped the video game from resetting correctly while Mr Green was playing, was covered under the terms and conditions of the game.
However, Mrs Justice Foster ruled that the phrasing of the stipulations trust was "inadequate", and "not transparent or reasonable and Betfred were not entitled to rely upon them".
A Betfred representative said: "Mr Green won the prize 3 times whilst playing a game supplied by one of our third-party providers.

"The supplier reported a software issue to us and encouraged that we must withhold payment.

"However, we will follow the court's decision and not appeal. We want to apologise to Mr Green for the delay in receiving his money."
Mr Green's legal representative Peter Coyle said he was "delighted" for his customer, including that the judgement would "promise to others who might be believing that the big, rich guys constantly win".
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Washingborough

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